Bromberg & Associates is a leading provider of language and technology solutions, committed to bridging communication gaps and delivering exceptional service to clients worldwide. We are seeking a highly skilled and motivated IT Officer & Webmaster to manage our web presence, ensure optimal IT infrastructure performance, and support our digital growth initiatives.
Position Summary
The IT Officer & Webmaster will be responsible for overseeing the company’s IT systems, managing and updating the company’s websites, ensuring cybersecurity best practices, and providing technical support to staff. This role blends website development/maintenance with IT operations, requiring both creative and technical expertise.
Key Responsibilities
Webmaster Duties
● Maintain, update, and optimize company websites to ensure functionality, responsiveness, and security.
● Manage hosting, domains, SSL certificates, and DNS configurations.
● Troubleshoot website issues, bugs, and errors promptly.
IT Support & Systems Management
● Oversee and maintain company IT infrastructure, including servers, networks, and cloud services.
● Implement and maintain cybersecurity protocols, data backups, and disaster recovery plans.
● Provide hardware and software support to internal staff (Windows, MacOS, and other devices).
● Manage software licenses, IT inventory, and technology procurement.
● Ensure compliance with relevant IT and data security regulations.
● Embody a documentation-first mindset, whereby all processes, vendors, assets, credentials, and rituals must be properly documented, secured, maintained, and shared with relevant stakeholders regularly.
● Support data privacy efforts by managing user access, permissions, and the secure handling of sensitive company and user data and credentials. Collaboration & Project Management
● Work closely with internal departments to support technology-related needs and digital initiatives.
● Coordinate with external vendors, developers, and IT service providers when necessary.
● Assist in integrating and maintaining third-party platforms (CRM, CMS,eCommerce, analytics tools, etc.).
● Leverage AI & Automation to optimize the IT Management Process.
Qualifications
Education & Experience
● Bachelor’s degree in Information Technology, Computer Science, Web Development, or related field (or equivalent experience).
● 3+ years of combined experience in IT administration and website management.
● Proven experience with WordPress, HTML/CSS, JavaScript, and PHP.
● Familiarity with SEO principles and website performance optimization.
● Previous experience owning the IT infrastructure of a startup, SME, or fast-paced digital team is strongly preferred.
Skills & Competencies
● Strong troubleshooting and problem-solving skills.
● Knowledge of networking, security protocols, and IT best practices.
● Proficiency with cloud services (e.g., AWS, Microsoft 365, Google Workspace).
● Excellent communication skills and ability to train non-technical staff.
● Detail-oriented with strong organizational and project management abilities.
● Self-starter with a great sense of ownership. Our IT stack will be yours to own, maintain, and grow, without the need for clear and daily instructions.
● Curious tech-savvy who is always looking to grow, learn new tools and skills.
Please send your CV (and portfolio if available) to
[email protected] with the subject "IT Officer & Webmaster Application"